You are here
Operational and Situational as Waiter Or Waitress Job Interview Questions
- How would you deal with a demanding customer?
- What would you do if your car broke down on the way to work?
- What hours are you available to work?
- How would you rate your upselling skills?
- How would you handle getting a bad tip?
- What would you if your customer tried to combine some special offers that can't be combined?
- What do you know about our main competitors?
- Have you dined at our establishment before?
- How do you feel about sharing tips/tip sharing?
- What are your feelings on tip sharing?
- What is your experience with customer service and how does that relate to this position?
- What made you want to work in the restaurant industry?
- Describe your last dining experience and how it could have been improved.
- Are you comfortable working in a fast paced, demanding environment?
- Do you have any mnemonic tools you use to remember orders?
- What are some food trends that you've recently noticed?
- Recall a time a team member wasn't doing their share of the work. How did you handle it?
- How do you stay organized while taking orders?
- Do you consider yourself a patient person?
- Recall a time you handled a customer complaint. What was the situation and outcome?
- What made you apply here compared to other restaurants?
- What do you think are the most important qualities in a server?
- Tell me about a time you gave excellent customer service.
- Are there any people you refuse to serve?
- How do you feel about a customer that doesn't leave a big tip?
- What wines do you often recommend to your customers?
- What are your career goals and how long do you plan on staying?
- Have you dined with us before? What do you think we could do better?
- Do you have any food allergies?
- Tell me about a time you made a customer service mistake.